We are so thankful you have decided to shop with Swan City Boutique! Our top priority is ensuring you are 100% satisfied with your purchase and that we remain your #1 boutique for online purchases!
Items can be returned for exchange or store credit only. Exchanges are subject to availability of replacement items and will default to a store credit if not available.
Returns must be received within 10 calendar days of the delivery date. Any items received after 10 calendar days will not be accepted.
All returned items must be in original new condition with all tags attached.
Items must be:
- Unworn, unwashed, and unaltered
- Free of odors and stains (perfume, smoke, makeup, deodorant, etc.)
- Free of animal hair/fur
- Within the date range specified for eligible returns
Allow up to 7 business days for processing returns and issuing boutique credits.
- Items market "SALE" or "CLEARANCE" are not eligible for returns.
- Items purchased with a coupon code (except first-time purchase coupons) are not eligible for returns.